San Antonio Call Center Services

High quality, US-based call center agents serving San Antonio businesses. We provide an exceptional customer experience that helps you scale your business and increase revenue.

Level Up with San Antonio's Call Center Solution

Does your organization need help with inbound and outbound efforts? Our US-based call centers provide full-suite call center services throughout the US. Call center outsourcing solutions are perfect for San Antonio businesses that want to scale and improve.

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Inbound Call Center

Explore a new approach to inbound marketing. Highly trained call center staff provide an efficient voice for your customers.

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Outbound Call Center

Make more time for your big priorities, and let us handle the outbound calls. Telesales, appointment setting, and scheduled callbacks make life easy.

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Direct Response & Media Support

Simplify your DRTV outreach with a strategy that puts your brand front and center with local viewers and customers.

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Market Research

Collect rich market data and customer profiles from agents who specialize in direct info-sourcing.

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Customer Service

Agile and scalable customer support provides reliable experience and industry knowledge.

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Customer Retention

Your customers are our focus. Streamlined, personalized call center services keep your buyers coming back for more!

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Reservation Services

Expert reps can help you improve registration for tourism, seminars, conferences, and open enrollment—perfect for any industry.

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Lead Generation

Capitalize on the perfect timing in order to attract prospects and convert new opportunities.

Serving San Antonio, TX with Exceptional Call Center Service

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Get Clarity on Your Media Touchpoints

TeleDirect can help your San Antonio team increase ROI with call center agents connected at every customer touchpoint. This includes online ads, television marketing, and so much more!

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Track Your Leads and Opportunities

Are new prospects falling through the cracks? When you outsource inbound pipeline management with TeleDirect, your San Antonio teams can enjoy timely, in-depth lead qualification and scoring services.

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Personalize Your Approach to Resolutions

Go the extra mile to keep your San Antonio customers engaged. Highly focused retention solutions help you deliver customizable messages and fix customer concerns 24/7—no matter how busy you are.

San Antonio: Where Business Meets Opportunity

San Antonio, also known as the Alamo City, has centuries worth of Spanish American history. The modern city is home to several big industries, including biotechnology and biosciences, aerospace, energy production, and IT security. At TeleDirect, we serve businesses that want to grow and expand their influence. Our highly trained call center representatives and service providers will deliver expertise in the areas that matter most to your team’s growth. Outsource today, and enjoy the rewards and revenue for the future.

Our San Antonio Call Center Service Stats

San Antonio clients choose TeleDirect because of dependable inbound and outbound service options and strategic lead generation tactics.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

San Antonio Call Center FAQs

TeleDirect is a U.S. based call center for clients in San Antonio, TX. With 24/7 inbound and outbound options, we’re the best choice to help your business save resources and achieve growth.

Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your local company and has multiple services to help you achieve new goals.

TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

What San Antonio Clients Are Saying

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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