Inbound Call Center
Dedicated inbound call center agents serve as a true extension of your brand.
Outbound Call Center
We support and foster outbound growth to help you reach multiple in-state industries at once.
A 24/7 U.S. Based Contact Center
Tennessee Call Center
#1 US based call center solutions for businesses in the Volunteer State of Tennessee. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces costs and eliminates the hassle of managing internal call center operations at scale. Work directly with highly trained inbound call center and outbound call center experts in Tennessee or anywhere in the US.
Customer Service
With personalized collaboration, our customer service options are trusted across multiple industries.
Market Research
Take full advantage of your Tennessee business opportunities with in-depth customer data.
Lead Qualification
Streamline your lead qualification process for improved sales results with cost-effective B2B solutions.
Seminar & Event Registration
Help Tennessee tourists and attendees register with less stress, faster booking times, and better support.
Tier I Tech Support
Outsourced tech support boosts business in Tennessee with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Retain Customers with Southern Hospitality
Tennessee is known as the “Volunteer State,” and TeleDirect’s Tennessee call center solutions are here to help your customers whenever they need. Regardless of industry, we’re here to prioritize your customers’ experience and build long-term loyalty.
IT Resources Without Overload
TeleDirect understands that not every business can spare a full, in-house tech support team. Our Tennessee call center services are skilled in handling tier 1 tech support and helpdesk inquiries so that your team can focus on higher-value tasks.
Tailored Solutions for Any Industry
From music to barbecue, Tennessee has an economy that is as diverse as its culture. Whatever your need, our Tennessee call centers can handle reservations and appointment settings, outbound sales campaigns, and inbound customer service.
Explore the TeleDirect Advantage
With iconic landmarks like Graceland, Great Smoky Mountains National Park, and the Grand Ole Opry, Tennessee attracts tourists and entrepreneurs alike. That fast pace demands responsive customer communication. Thankfully, Tennessee call center services can handle an average of 10,000 calls a day.
We offer expert services tailored to your needs:
U.S.-Based, Native English-Speaking Agents: Professional communication that represents your brand.
Inbound Call Support: Seamless handling of customer inquiries to enhance satisfaction.
Outbound Campaigns: Targeted outreach to expand your customer base and increase revenue.
IT and Helpdesk Support: Reliable technical solutions to keep operations running smoothly.
Lead Generation: Engage prospects with timely, conversion-focused strategies.
Customer Service & Retention: Round-the-clock support to maintain loyalty and lasting relationships.
From the Appalachian highlands to the Mississippi River, Tennessee businesses thrive when they have the right support partner. Whether you’re managing logistics, scheduling healthcare appointments, or growing a tourism-based operation, TeleDirect helps you stay ahead of the competition and scale as you move forward.
If you’re ready for a Tennessee call center, get in touch with TeleDirect today to get started!
Tennessee Call Center Services by City
Tennessee offers pleasant benefits from all aspects of life, including mountainside views and recreation, a world-renown country music scene, bustling city centers, and both collegiate and professional sports.
- Chattanooga
- Cleveland
- Dayton
- Gatlinburg
- Johnson City
- Knoxville
- Memphis
- Nashville
Our Tennessee Call Center Service Stats
Tennessee clients choose us for customer retention success and managed tech and IT support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Tennessee Clients Are Saying
Tennessee Call Center FAQs
Who is the best call center service provider in Tennessee?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Tennessee businesses. Our goal is to help you save resources and achieve corporate growth at scale.
What are the 3 types of call centers in Tennessee?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Tennessee-based company and has multiple services to help you accelerate your growth.
How many calls can a TeleDirect Tennessee call center handle?
TeleDirect’s highly trained agents handle up to 10,000 daily calls. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Tennessee call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
An American Call Center to Grow Your Business in the Volunteer State.
