Inbound Call Center
Professional inbound call center agents offer top-notch customer service interactions.
Outbound Call Center
Outbound business campaigns are delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Missouri Call Center
Your #1 call center in Missouri. Reduce costs, save resources, and create more business opportunities with TeleDirect.
- #1 US Based Call Center
- Best contact centers in Missouri for sales support.
- Enjoy call center services in Missouri with highly trained agents
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Missouri customers.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Telesales and Upsells
Identify, engage, and convert new business opportunities without overextending sales resources.
Overflow & After Hours Support
Keep your Missouri business moving forward—even after your internal team clocks out for the day.
Surveys and Feedback
Learn what your Missouri customers think and expect from every interaction.
Customer Service
As an extension of your business, we’ll create positive inbound experiences for customers.
Appointment Setting
Don’t let the calendar control you. Our streamlining book provides industry expertise.
Show-Me State, Show-Stopping Customer Service
Missouri is a hub of agriculture, manufacturing and transportation. Whether you’re managing corporate operations in the Gateway Arch City or running a fast-growing business in the Ozarks, TeleDirect’s Missouri inbound call center solutions ensure your customers receive top-tier support.
Turn Every Call into a Business Opportunity
Sales don’t stop at 5 p.m., and neither should your customer service. TeleDirect’s lead response teams make sure every inquiry, survey and customer interaction is handled professionally. Let us handle the qualifying, verifying and converting of leads into loyal customers.Â
Simplify Scheduling for Your Missouri Business
Managing appointments shouldn’t slow down your business. Our expert agents provide a seamless, professional experience that keeps your schedule organized and your customers happy; no missed opportunities, no overbooked slots, just efficient scheduling tailored to your business needs.
Explore the TeleDirect Advantage
Missouri isn’t just barbecue and baseball; it’s home to leading corporations, a booming tourism industry and a strong logistics sector. TeleDirect’s Missouri call centers handle about 10,000 calls per day to support business success, with an industry-leading 11-second response time.
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents: Professional communication that represents your brand.
Inbound call support: Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns: Targeted outreach to expand your customer base and increase revenue.
IT and help desk support: Reliable technical solutions to keep operations running smoothly.
Lead generation: Engage prospects with timely, conversion-focused strategies.
Customer service and retention: Round-the-clock support to maintain loyalty and lasting relationships.
Missouri’s economy thrives on resilience, innovation and world-class customer service. Whether you’re running a high-volume logistics operation in St. Louis or a small business in Branson’s tourism sector, TeleDirect’s Missouri call center solutions are scalable, reliable and results-driven.
If you’re ready for excellent Missouri call center services, contact TeleDirect today to get started!
Missouri Call Center Services by City
In the heart of the United States, Missouri attracts visitors for its culinary and barbecue scene, iconic landmarks, and agricultural industry. Major corporations also maintain operations within the state.
- Boonville
- Branson
- Columbia
- Hannibal
- Independence
- Joplin
- Saint Louis
- Springfield
Our Missouri Call Center Service Stats
Missouri clients choose us because of our proven outbound strategies and professionalism at every opportunity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Missouri Clients Are Saying
Missouri Call Center FAQs
Who is the best call center service provider in Missouri?
TeleDirect is a U.S. based call center for clients in Missouri. With 24/7 inbound and outbound options, we help your business save resources for future growth.
What are the 3 types of call centers in Missouri?
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Missouri-based company and has multiple services to help you reach your operations goals.
How many calls can TeleDirect Missouri call center handle?
TeleDirect’s skilled agents can handle nearly 10,000 calls daily. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Missouri call center?
At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.
Enjoy a US based call center that’s there for your customers 24/7.
