Call Center & Answering Service in Portland, OR

Portland Call Center Expertise | Business Process Outsourcing | Complete Assistance for Your Call Centers in Portland

Your Portland call center is critical for your customer – and for your bottom line. Portland is the largest city in Oregon, and an important economic hub for the U.S. west coast and Pacific Northwest region. A diversified economy defines Portland’s commercial activity, which means the ability to respond quickly to your customers makes all the difference for your business or non-profit, regardless of your particular industry or business sector.

Many businesses and answering services in Portland, OR struggle with increasing demand and call volumes. Enter TeleDirect, the leader in business process outsourcing (BPO) solutions for call answering services in Portland, call center platform management, lead response management, and much more!

With our flexible and affordable BPO services, your answering service in Portland, OR is in good hands. TeleDirect delivers measurable value and proven results with a full complement of customer contact tools and resources, regardless of your Portland industry or business sector.

TeleDirect: A Great Option for Call Centers in Portland

Why is TeleDirect the preferred BPO Portland call center all across Oregon? It starts with our total commitment to BPO excellence, fostered through first-rate customer service and a host of call center solutions, including:

• Total customer service – on your terms. Worried about subpar KPIs and other customer communication problems? With TeleDirect, you can improve your customer service metrics. We succeed when you succeed – it’s that simple. And it’s worked for countless clients all over the country and plenty of call centers in Portland, OR.
• Professional agents on demand. It’s nearly impossible to anticipate those hectic, heavy call volume periods for your answering service in Portland. When you need a much-needed boost in customer service and support, TeleDirect offers the best-trained call center representatives in the industry – for any industry! See how our customer service call center representatives can help today – fill out our customer contact form.
• Inbound, outbound, and everywhere in between. TeleDirect’s superior inbound services enable you to handle critical customer requests. And our outbound platform includes plenty of built-in tools to help your enterprise grow on your terms. From initial call to ongoing customer relationships, no other Portland call center solution gives you the TeleDirect advantage!
• Unmatched security, redundancy and reliability. Call centers aren’t immune to cybersecurity threats. That’s why TeleDirect uses only the best security and redundancy protocols for our BPO call center in Portland, OR. And because our quality and data integrity standards are built for rock-solid confidentiality, our call center in Portland is a natural fit for healthcare groups and care providers in Oregon. Our security standards meet and exceed HIPAA compliance benchmarks.

TeleDirect – The Leader in Portland Call Center Excellence for Multnomah County and Beyond

TeleDirect is simply the most capable, customer-friendly solution for your Portland call center, OR. Whether you need to address latent inefficiencies with your call centers in Portland, OR or have other issues, we can point you in the right direction.

Connect with our Portland call center professionals today – simply complete our customer contact form or call us at (800)776-1081. Whatever you need for your call center in Portland, TeleDirect can help!