Inbound Call Center
Benefit from a team of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Minnesota Call Center
#1 US based call center solutions for businesses in the North Star State of Minnesota. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Minnesota or anywhere throughout the US.
Customer Service
Flexible and scalable customer service options provide trustworthy experience to your most valued clients.
Market Research
Leverage new Minnesota business opportunities with in-depth customer data and outbound insights.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Seminar & Event Registration
Help Minnesota tourists and attendees register with less stress and greater satisfaction.
Tier I Tech Support
Outsourced technical assistance boosts business in Minnesota through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Keeping Customers Connected
Minnesota is home to thriving industries, and with TeleDirect’s 24/7 call center solutions, businesses can stay ahead by delivering exceptional customer service that builds trust and loyalty.
Strengthened IT Support & Technical Assistance
From Minneapolis’ tech sector to rural businesses in Greater Minnesota, IT challenges can slow down operations. TeleDirect’s Tier 1 IT and help desk support makes sure that customer issues are resolved quickly, keeping businesses running efficiently.
Turn Insights Into Actionable Growth
Success starts with understanding your customers, and TeleDirect’s real-time feedback solutions provide Minnesota businesses with actionable data. We’re also here to help refine strategies, enhance engagement and maximize revenue opportunities.
Explore the TeleDirect Advantage
Minnesota, known as the Land of 10,000 Lakes, is rich in natural beauty, economic diversity and innovation. To help these budding businesses stay focused, our Minnesota call center services handle an average of 10,000 calls daily with an average wait time of 11 seconds.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents: Professional communication that represents your brand.
Inbound call support: Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns: Targeted outreach to expand your customer base and increase revenue.
IT and help desk support: Reliable technical solutions to keep operations running smoothly.
Lead qualification: Engage prospects with timely, conversion-focused strategies.
Customer service and retention: Round-the-clock support to maintain loyalty and lasting relationships.
With a robust economy, a history of innovation and a commitment to quality of life, Minnesota businesses need reliable customer communication solutions to match their ambitious growth. We handle everything customer service so that you can stay on the ball. With our innovative tools and reliable support, our agents make sure every interaction counts and helps you grow.Â
If you’re ready for a Minnesota call center, contact TeleDirect today to get started!
Minnesota Call Center Services by City
Minnesota attracts workers in the areas of manufacturing, life sciences, and agriculture. Despite a cold winter season, visitors enjoy thousands of lakefront properties, attractions like the Mall of America, and sporting events.
- Alexandria
- Brainerd
- Duluth
- Hastings
- Minneapolis
- Moorhead
- Saint Paul
- Stillwater
Our Minnesota Call Center Service Stats
Our Minnesota clients choose us for professionalism and expert-level support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Bookmark
What Minnesota Clients Are Saying
Minnesota Call Center FAQs
Who is the best call center service provider in Minnesota?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Minnesota businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Minnesota?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Minnesota call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Minnesota call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Enjoy professional US based call center outsourcing in the state of Minnesota.
