A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in the Aloha State of Hawaii. We provide an exceptional customer experience that helps you scale your business and increase revenue.
We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Alabama or anywhere throughout the US.
Allow our dedicated inbound call agents to specialize in your business needs at all times.
TeleDirect supports outbound growth goals across multiple industries—perfect for high travel destinations like Hawaii.
Flexible and scalable customer service options provide more experience and value to your in-state customers.
Adaptable and expandable lead generation solutions offer greater opportunities and benefits for attracting potential customers.
Book across industries. Make reservations for business, marketing, education, and other needs with our inbound expertise.
Leverage your Hawaiian business opportunities with in-depth customer data and analytics.
Simplify your marketing spend upfront with toll-free numbers and multi-channel campaigns.
Address customer or tourist concerns with timely ring-backs and zero holds.
We’ll help you maximize your ROI by capturing leads and customer interest, whether they’re lounging on Waikiki Beach or hiking Diamond Head Crater. Our multiple-channel outreach strategies will always pay off.
Whether you’re booking tourism packages or client consultations, TeleDirect’s Hawaii call centers can handle your reservation and appointment scheduling like a cool, effortless ocean breeze.Â
Your customers shouldn’t be left waiting. When you partner with TeleDirect, our Hawaii call center solutions provide scheduled callbacks and real-time customer care that respects island time. With us, you’ll reduce your hold times and show your Hawaiian clients that their time is important to you.Â
From the cliffs of Kauai to the beaches of Oahu, Hawaii blends natural beauty with strong economic pillars like tourism, defense, education, and renewable energy. Whether your clients are surfing the waves or scrolling online, we keep the connection strong. We boast an average wait time of 11 seconds and handle around 10,000 calls a day.
We offer expert services tailored to your needs:
U.S.-Based, Native English-Speaking Agents: Professional communication that represents your brand.Â
Inbound Call Support: Seamless handling of customer inquiries to enhance satisfaction.Â
Outbound Campaigns: Targeted outreach to expand your customer base and increase revenue.Â
IT and Helpdesk Support: Reliable technical solutions to keep operations running smoothly.Â
Lead Generation: Engage prospective leads with timely, conversion-focused strategies.Â
Customer Service & Retention: 24/7 support that helps promote and maintain loyalty and lasting relationships.Â
We’re here to represent your brand with clarity, care, and island-respectful service. From Honolulu’s real estate markets to resort bookings on Maui, we make sure every call counts.
Contact us today to learn how our Hawaii call center services can help grow your business, island by island!
Hawaii is home to some of the most unique and beautiful landscapes in the non-contiguous US. Tourists flock to the islands for sightseeing, culture, real estate, and lifestyle opportunities.
Hawaii clients choose us for helpful customer support and world-class reservation assistance.
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TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Hawaii businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Trust TeleDirect with your US based call center outsourcing.
