A 24/7 U.S. Based Contact Center
The top 24/7 call center in Arizona. Save money, serve customers, and grow your business with TeleDirect.
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Arizona or anywhere throughout the US.
Take advantage of dedicated inbound call agents that specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries.
Agile and scalable customer service options provide trusted experience and knowledge.
Gather valuable market insights from agents who specialize in info-sourcing.
As an extension of your company, we deliver professionalism and expertise.
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics in Atlanta.
Enjoy 24/7/365 service with high agent uptimes to serve your customers.
Never forget a pre-scheduled call for your customers’ convenience.
Trying to beat the heat in Arizona’s competitive call center market? TeleDirect’s Arizona call center solutions give you the competitive edge you need with outstanding customer service. Our U.S.-based agents ensure every interaction has a positive and lasting impression.
TeleDirect’s Arizona call center solutions provide expert Tier-1 technical support to troubleshoot IT issues. Whether your business needs basic computer support or a technical help desk fielding error reports, TeleDirect is here to make sure your customers receive white-glove service.
Customer inquiries never sleep, so why should your phone lines? TeleDirect provides you with 24/7 customer care and overflow support for those peak seasons. We’re here to keep you in touch and keep your customers engaged.
With nearly 10,000 calls handled every day, TeleDirect’s Arizona call center solutions are designed to improve business efficiency and customer satisfaction. Every call is an opportunity to enhance your brand’s reputation and create long-term customer loyalty.
We help your business succeed with the following:
U.S.-based, native English-speaking agents: Ensure clear and professional communication.
Inbound call support: Manage customer inquiries efficiently with expert guidance.
Outbound campaigns: Drive growth through strategic customer outreach.
IT and help desk support: Streamline operations with technical support solutions.
Lead qualification: Convert inquiries into loyal customers with targeted strategies.
Customer service and retention: Provide 24/7 assistance to keep customers engaged and satisfied.
Whether your business is in Phoenix, Tucson, Scottsdale or Mesa, TeleDirect is committed to acting as an extension of your team. Our call center solutions offer flexibility, reliability and high-quality service to help your Arizona business thrive. We are the partner you deserve that will help you achieve your goals.
Contact TeleDirect today and discover how our Arizona call center solutions can elevate your customer experience.
The Grand Canyon State attracts thousands of visitors annually. Statewide industries like travel and hospitality, real estate, maintenance, and energy production also thrive in the desert state.
Arizona clients choose us for professional customer retention and outbound business processes.
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Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Arizona businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s trained and specialized agents handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to each new caller or opportunity.
At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.
Accelerate your business working with a call center outsourcing in the USA today
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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