High quality, US-based call center agents serving Los Angeles businesses. We provide an exceptional customer experience that helps you scale your business and increase revenue.
We can help. Our US-based customer support service provides inbound and outbound call center services throughout the United States. Enjoy comprehensive call center outsourcing solutions for businesses located in Los Angeles and throughout the state of CA.
Experience a different brand of inbound call center service with our highly trained, attentive, and results-focused agents.
Operate your outbound business campaigns with ease thanks to our results-driven agents.
Streamline media touchpoints into one cohesive omnichannel strategy. Our #1 priority is selling your products or services.
Business lacking focus? Prevent missed opportunities and lost sales with our proprietary approach to market research
With quality call center agents and reliable infrastructure, you’ll get a brand new, modernized approach to customer service.
Reduce customer attrition with dedicated resources to address every concern or question.
Expert reps can help you streamline tourism, seminars, conferences, and open enrollment.
Timing is everything! Enjoy qualification, lead scoring, advertising, and customizable customer scripts for improved results.
If you want to improve your DRTV and Los Angeles marketing campaigns throughout the city, TeleDirect increases your ROI using call center agents connected at every customer touchpoint.
Are new prospects falling through the cracks? Increase the success of your Los Angeles business by outsourcing inbound pipeline management with timely, in-depth lead qualification services.
Deliver extra-mile customer service to keep Los Angeles customers satisfied. TeleDirect’s customized retention solutions deliver personalized messages to address customer concerns 24/7—no matter how busy you are.
Los Angeles is one of America’s finest cities, offering the ultimate experiences in California living and West Coast relaxation and tourism. LA-based businesses can capitalize on the city’s unique blend of cultures, Hollywood-inspired buzz, impressive real estate, and much more. TeleDirect understands fast-paced California markets and provides niche services to support business growth and success. Reach new heights through unparalleled customer service, and focus on what you do best while outsourcing many of your behind-the-scenes customer interactions.
Los Angeles business clients benefit from professional TeleDirect reps who offer inbound and outbound services for growth.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center for clients in Los Angeles, CA. With 24/7 inbound and outbound options, we’re the best choice to help your business save resources and achieve growth.
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your local company and has multiple services to help you achieve new goals.
TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
