Call Center Services Pittsburgh PA

Business Process Outsourcing for Pittsburgh Call Centers | Answering Service in Pittsburgh | Professional, On-Point Assistance for Call Centers in Pittsburgh, PA | And Much More!

 

Remember the images of Pittsburgh as a smoky, smog-ridden steel mill center? Those days are long gone, as the Steel City has revitalized itself as a leading commerce and cultural center in Western Pennsylvania – and greater Appalachia as well!

Pittsburgh’s competitive economy includes world-class healthcare organizations and higher learning institutions, high-tech companies, manufacturing enterprises and – of course – its strong tradition of steel production. Pennsylvania’s second-largest city hasn’t forgotten its legendary industrial roots!

Does your answering service in Pittsburgh need targeted improvements or even a full-scale overhaul? TeleDirect, the leader in business process outsourcing (BPO) services for business and non-profits, provides practical, professional call center capability for any need – and any industry!

Stay ahead of the competition with an affordable BPO Pittsburgh call center platform. TeleDirect delivers proven results across the entire business continuum. Focus on what your Pittsburgh company does best – and let us handle the rest!

 

Get Expert Help for Your Call Centers in Pittsburgh, PA Today!

From large, multinational companies based in the Steel City to startups and every business in between, TeleDirect’s call center platform is the ideal solution for answering services, client communication, lead response management and much more.

Why do companies across Western Pennsylvania rely on TeleDirect for their call centers in Pittsburgh?

• Elevated customer service. TeleDirect puts a premium on customer service – for you, so you can ensure exceptional service for your own clients! Our inbound customer service platform allows you to both cater to existing clients and bring new customers into the fold. Make sure your answering service in Pittsburgh, PA keeps your clients engaged and appreciated with TeleDirect!
• High-tech capability. Thanks to Amazon Web Services and Twilio, our call center infrastructure is ideal for global cloud applications, as we handle everything from telephony to network software for your Pittsburgh call center. And what’s more, thanks to best-in-class security protocols, any Pittsburgh healthcare organization benefits from TeleDirect’s HIPAA-compliant data handling process. Patient data is private data – and TeleDirect keeps it that way!
• Focused, business-friendly direct response. Do your call centers in Pittsburgh, PA need rapid, responsive direct response capability? TeleDirect can help today. We’ll bolster business opportunities, even as our call center platform handles all critical communication requirements. Thanks to industry-leading lead response management – for any industry – we’ll keep your business prospects in full focus, even as our Pittsburgh call center platform expertly manages client communication.
• Multi-channel communication for your call center in Pittsburgh. If your phone answering services for Pittsburgh are struggling to keep up, call TeleDirect today. Our inbound and outbound services are designed to increase customer engagement and improve your communication protocols, thanks to a robust backend automation and professionally trained agents. From automated excellence to personalized attention to detail, TeleDirect ensures your call centers in Pittsburgh, PA have all the tools and resources to succeed!

Our Pittsburgh answering services also feature outstanding Tier I tech expertise and after-hours support for additional outsourced excellence. Your call centers in Pittsburgh, PA need it, TeleDirect has the solution you’re looking for!

 

See How Your Call Centers in Pittsburgh Will Improve Today – Call TeleDirect!

Whatever your call center services in Pittsburgh need, we’re here to help. Learn more about our full slate of BPO Pittsburgh call center services today. Give our Pittsburgh answering service consultants a call at (800) 776-1081 or fill our customer contact form.

We look forward to improving your call centers in Pittsburgh today!