Emergency Call Center

Thanks to TeleDirect’s results-oriented approach, our emergency call center system offers turnkey convenience and clear, measurable value. With no hassle and minimal schedule adjustment, our emergency call center system will:

• Enhance your emergency operator functionality.
• Improve your emergency answering service response time.
• Avoid previous mistakes.
• Alleviate the headaches involved with slow response times, communication glitches and other emergency call center issues.
• Enhance your overall emergency dispatcher performance.

TeleDirect’s contact center system easily integrates with your emergency communications center, so your organization can focus on what you do best – saving lives – and leave the day-to-day communication issues for TeleDirect’s emergency dispatcher business process outsourcing (BPO) solutions.

Outsourcing your emergency call center may sound risky. But think about the risks of inefficient performance, an unreliable network or other emergency call center problems. With TeleDirect’s expertise and considerable call center knowledge, we’ll ensure your emergency call center system is always ready, always reliable – and always online!

Emergency Dispatcher Services

For your emergency answering service, reliability is everything. Your emergency communications center requires 24/7/365 availability, no questions asked. Fortunately, TeleDirect utilizes the most robust call center infrastructure software available anywhere. Our clients rely on us to deliver exceptional uptime – all the time – for a wide variety of industrial applications. We’ve taken the same dependable application used for multiple business environments and made it accessible for emergency dispatch systems, hospitals, critical care networks and other entities that rely on emergency call center functions.

Now, we’re taking the same approach for emergency call centers – including yours! In order for your service to remain relevant and ever-reliable, each emergency operator requires constant communication with in-the-field technicians, doctors and other crucial personnel. TeleDirect delivers exceptional results, reliable performance and industry-leading technology, all with our easy to integrate BPO call center platform.

From emergency call operators to your critical response technicians, your call center needs peak call center performance. If you need assistance establishing a brand new emergency answering service, TeleDirect can show you how. We also offer complete system overhauls of existing emergency call center functions, along with precise & pinpoint upgrades to latent system deficiencies.

To learn more about how TeleDirect’s emergency dispatcher call center services can help, please give us a call at (800) 776-1081, or visit our contact page for a customer contact form. Either way, a TeleDirect emergency call center consultant will work with you and your team to develop a practical, proven and reliable solution for your emergency answering service. Thanks for visiting TeleDirect!