For real estate brokers, clear and helpful communication is a key to success. Without this, potential home buyers can be left in the dark— and where do you think that ends up? Often, poor communication results in lost leads and fizzled deals. Who wants that?
By working with a dedicated real estate brokerage answering service, you are creating a better experience for all parties involved in the realty process. Your clients will have a more positive experience, and you will close more deals. Win-win.
What is a Virtual Real Estate Receptionist?
Back in the day, coming into a brick-and-mortar real estate agency was the standard. These days, many businesses stretch further than that. While you may be advertising a property in Boulder, your potential buyer could very well be in Orlando—and they deserve the same level of customer service and care as locals.
With a virtual real estate receptionist, it doesn’t matter where your clients are in relation to you. They will be able to receive answers, schedule appointments, and learn about exciting new properties whenever necessary. In fact, most real estate call center services offer 24/7 assistance.
Virtual real estate receptionists allow brokers more time for their actual job! Your call center handles the communication element of your business, so you can focus on finding amazing properties for your clients.
What to Expect From a Real Estate Call Center
While every answering service for realtors is different, it’s easy to pick out the best ones. The highest quality call centers offer their real estate clients the following services:
- Outbound Calling Services
Keep leads and clients in the loop.
- Inbound Calling Services
Offer your clients what they need: a human, not a robot.
- Reservation and Appointment Scheduling Services
Streamline your scheduling for a smoother experience.
- Top Tier Software Solutions
Manage everything from reservations to communication.
- Lead Response Management
Capture—and retain—more leads.
- 24/7 Assistance
Get the help you need, when you need it.
Work With the Best Real Estate Call Center in the Biz
If you’re looking for the best real estate answering service out there, one company rises above the rest: TeleDirect. At TeleDirect, we handle the answering of calls, and we make them too—and that’s only the beginning. When you work with us, all of your customer service and communication needs are met. We cover everything from appointment scheduling to advertising new listings. It gives you more time to do your job and close deals, all while giving your clients a great experience.
Ready to get started? Contact the TeleDirect team today at (800) 776-1061. We love a good phone call!
Smitha is the CEO and CFO of TeleDirect. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Smitha is a results-driven leader with a proven track record of driving profitability and growth. With over 20 years of experience in business and finance, Smitha’s expertise in developing and implementing strategic plans has led to significant improvements in customer satisfaction, employee engagement, and operational efficiency. Smitha’s expertise in financial analysis and strategic planning allows her to develop innovative solutions that balance the needs of clients, employees, and shareholders. Smitha is passionate about building strong relationships with clients and fostering a culture of excellence that empowers employees to deliver outstanding results.