Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Nebraska Call Center Services
#1 US based call center solutions for businesses in The Cornhusker State of Nebraska. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.
Customer Service & Support
Flexible and scalable customer service options provide trusted experience and knowledge.
Seminar & Event Registration
Help Nebraska tourists and attendees register with less stress and greater satisfaction.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Tier I Tech Support
Outsourced tech support boosts business in Montana with managed IT services.
Market Research
Leverage your Montana business opportunities with in-depth customer data and feedback.
Retain Current Business
Attracting new prospects is essential, but businesses also need to retain and keep Nebraska customers. Give your business a competitive advantage with attentive customer support.
Increase IT Efficiency
Troubleshooting customer IT issues can put stress on your Nebraska resources and tech teams. Avoid bottlenecks with our outsourced support and managed IT services.
Gain Actionable Feedback
Don’t waste valuable time simply guessing what your ideal buyer is thinking in Nebraska. Get clear answers and actionable data with our proven outbound feedback methods.
Nebraska Call Center Services by City
Nebraska is home to plentiful agricultural opportunities, farmland, and vast prairies. The state also offers scenic roadways, a popular music scene, crop management, and education opportunities.
- Bellevue
- Columbus
- Fremont
- Hastings
- Kearney
- Lincoln
- Omaha
- Sidney
Our Nebraska Call Center Service Stats
Nebraska clients choose us for attentive customer service and results-driven outbound processes.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Nebraska Clients Are Saying
Nebraska Call Center FAQs
Who is the best call center service provider in Nebraska?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Nebraska businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Nebraska?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Nebraska call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Nebraska call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Nebraska call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Montana clients seek for growth.
Put your business priorities first with a top American call center.
Our Accreditations
