Unlock Success: San Diego's Call Center Solution
We can help. Our US-based call centers provide inbound and outbound call center services throughout the United States. We also offer a full suite of call center outsourcing solutions to San Diego businesses and throughout the state of California.
Serving San Diego, CA with Exceptional Call Center Service
Streamline Your Media Touchpoints
If your DRTV and San Diego marketing campaigns need a citywide boost, let us help you increase your ROI with call center agents connected at every customer touchpoint.
Boost Multi-Channel Communication
Are new prospects falling through the cracks? Increase success of your San Diego business by outsourcing inbound pipeline management with timely, in-depth lead qualification services.
Personalize Client Answers and Requests
Go the extra mile to keep your San Diego customers happy. Targeted retention solutions help you deliver customizable messages to address customer concerns 24/7—no matter how busy you are.
San Diego: Where Business Meets Opportunity
San Diego, often hailed as the “America’s Finest City” is a thriving center for business, tourism, and relaxation. Just as this diverse and dynamic city offers the best of California living, businesses in San Diego aim for excellence in their respective fields. At TeleDirect, we understand the fast-paced and competitive nature of San Diego’s business landscape. That’s why we’re dedicated to providing top-notch call center services to support your business’s growth and success. Our mission is to help San Diego-based businesses reach new heights by providing unparalleled customer service, ensuring that you can focus on what you do best while we handle your customer interactions seamlessly.
Our San Diego Call Center Service Stats
San Diego clients choose TeleDirect because of highly trained reps and range of inbound and outbound services.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
San Diego Call Center FAQs
TeleDirect is a U.S. based call center for clients in San Diego, California. With 24/7 inbound and outbound options, we’re the best choice to help your business save resources and achieve growth.
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your local company and has multiple services to help you achieve new goals.
TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.