Did you meet all of your business goals in 2018? Like many companies and enterprises, you probably had a few pleasant surprises – and a few disappointments. Yearly fiscal targets rarely go as planned, but there are a few things you can do for 2019 to meet and exceed your business goals.
And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! TeleDirect’s call center platform has plenty of built-in business-friendly tools and resources to boost revenue, increase customer satisfaction, and help you re-focus on what you do best!
How can a professional outsourced call center do all this and more? It all starts with getting the right assistance. You need a business process outsourcing (BPO) call center that knows exactly which business challenges you need to tackle – this year, and every year. With custom-tailored solutions for a variety of business sectors and industries, TeleDirect offers a comprehensive platform to achieve your business goals for 2019 and beyond.
New Year’s Call Center Wish List – How TeleDirect’s Call Center Aligns With Your Business Goals
How can a top-flight BPO call center solution (like TeleDirect) give your business a big advantage for next year? Here are just a handful of ways:
- Reservation services. Marketing firms, seminars, open enrollment, and more – there are plenty of ways that advance appointments and reservations can help your business close the deal. Thanks to TeleDirect’s reservation service platform, all of your most critical appointments are booked well in advance, and also confirmed with follow-up communication. Simply showing up is one of the most underrated aspects of successful transactions. Make sure you and your clients meet face-to-face (in-person or remote meetings) with our reservation services.
- Complete cycle lead assistance. The “big three” steps of the sales cycle – lead verification, lead qualification, and lead conversion – are easy in theory, yet difficult to manage at times. TeleDirect’s sales-boosting tools include expert assistance at all three levels, and much more. If you were disappointed with your 2018 sales figures, try our lead response management services in 2019!
- Telesales & upsells. Part of our complete outbound services, telesales & upsells are a great way to increase revenue with existing clients. Yet most companies could use some extra help – through advanced automated tools or experienced live agents – to handle this part of the sales process. Take your telesales to another level with TeleDirect today!
- Market research services. You know your products and services. You probably have a good idea of what your direct competitors are up to. But how well do you know your particular market? With on-point, actionable market research and analytics, TeleDirect puts valuable intelligence in the palm of your hand, which enables better business decisions in 2019.
Contact TeleDirect Center Today – Start 2019 the Right Way!
With a new year rapidly approaching, it’s time to take action for tomorrow’s business goals. With TeleDirect handling all of your call center needs, it’s easier and more affordable than ever to manage client communications, increase sales, and get your business moving in the right direction for 2019.
Click here to get a quote for our call center platform and other BPO services. One of our business process consultants will get in touch with a practical, affordable plan of action for 2019 and well beyond. From custom upgrades to specific parts of your client messaging platform to complete overhauls, we’re the best option to make next year your best year yet.
For more information about our entire assortment of BPO services and solutions, give TeleDirect a call today at (800)776-1081.
Smitha is the CEO and CFO of TeleDirect. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Smitha is a results-driven leader with a proven track record of driving profitability and growth. With over 20 years of experience in business and finance, Smitha’s expertise in developing and implementing strategic plans has led to significant improvements in customer satisfaction, employee engagement, and operational efficiency. Smitha’s expertise in financial analysis and strategic planning allows her to develop innovative solutions that balance the needs of clients, employees, and shareholders. Smitha is passionate about building strong relationships with clients and fostering a culture of excellence that empowers employees to deliver outstanding results.