“Inconsistency is the death nail of any pledge drive. Our success with TeleDirect is attributed to our use of the TeleDirect ACD. This allows us to effectively leverage the expertise of our in-house staff with a simple internet connection. The ability to take donations and use the same software as TeleDirect creates a seamless integration with our process and interaction with our listeners. Thanks to their solution, we have the tools to exceed our pledge drive goals.”