Over two years into the COVID-19 pandemic, things have begun to change. While the virus hasn’t gone away, society has learned to live with it in all sorts of ways we never even imagined back in the shocking spring of 2020. While some of these changes have been challenging, others have ended up feeling preferable to the “old ways.” A great example of this? Telemedicine.
While telemedicine began to popularize as a response to an international emergency, it’s become a silver lining of the pandemic for many people across the globe. In the early days, it was key for protection. It helped prevent hospitals from becoming overloaded, curbed the spread of the virus, and kept healthcare providers safe during a time when their services were as imperative as ever.
Two years later, some wonder, “is telemedicine here to stay, or was it only helpful during the pandemic?” We think it’s here to stay…and here’s why.
Telemedicine 2020: A New Frontier
When Covid struck, we were advised to avoid nearly all human contact. As a result, telemedicine surged in popularity— but it was a new experience for many. And by many, we mean many— according to the CDC, late March saw a rise of 154% in telemedicine appointments compared to the same time the previous year!
Telemedicine 2021: A Necessity
So much has changed in such a short period of time! While we often think of 2020 as the “early days” of the pandemic, it’s important to remember how different things were in 2021 compared to now. We knew much less about the virus back then, the vaccines were not as accessible, and many communities were affected badly or spent a lot of time on lockdown. These conditions made it so that telemedicine was a necessity for many.
Telemedicine 2022: A New Way of Life
In 2022, society has learned to live with Covid. Many people are getting on with their lives. We are traveling, attending in-person events, and mixing in groups. However, telemedicine continues to be a popular form of healthcare…and we understand why. It can be far more convenient and straightforward for both patients and providers alike. Plus, it is still a preferable choice for those more vulnerable to viruses.
Make the Most of Telehealth on the Rise
At TeleDirect, we have everything needed to ensure that your healthcare provider service is communicating at top level. Our healthcare call center services are available 24/7, including appointment scheduling, callbacks, event registration, screenings, and more. Call (800) 776-1071 today to learn more. We love the phone!
Smitha is the CEO and CFO of TeleDirect. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Smitha is a results-driven leader with a proven track record of driving profitability and growth. With over 20 years of experience in business and finance, Smitha’s expertise in developing and implementing strategic plans has led to significant improvements in customer satisfaction, employee engagement, and operational efficiency. Smitha’s expertise in financial analysis and strategic planning allows her to develop innovative solutions that balance the needs of clients, employees, and shareholders. Smitha is passionate about building strong relationships with clients and fostering a culture of excellence that empowers employees to deliver outstanding results.