Bookings and Reservations
With TeleDirect’s appointment-booking resources, customers have an easy way to plan their visit to your car dealership. Plus, with our reminder call services, there’s less chance of a missed reservation.
Your auto dealership might close its doors in the evening, but car issues can arise at any time. With an auto dealer call center, you give your customers after-hours or 24/7 support, they’ll always have a knowledgeable voice at the other end of the phone, ready to help in case of an unexpected snag.
Live Agent Support
Whether you want to follow up with leads or respond quickly to customer queries and issues, live agent support is the way to go. At TeleDirect, we provide both inbound and outbound live agent services—and we’ll work with you to create branded custom call scripts. A car dealership call center can lead to higher sales with these extra customer touches.
Car Dealership Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
New car dealers in the US | Market size in 2022
New car dealers in the US | Business growth in 2022
Increased customer satisfaction
What Our Automotive Call Center Clients Are Saying
Auto Dealership Call Center FAQs
At a car dealership, customer service makes or breaks a sale—without good customer support, leads take their business elsewhere. At TeleDirect—we become an extension of your company, providing top-notch customer service so your team can focus on sales and cars!
The car dealership industry is always in flux. Growth depends on changing factors, like politics, tech and economics. At TeleDirect, our automotive teams are up-to-date with the industry as it shifts and always provide modern and knowledgeable service to match.
The best way for new car dealerships to grow is to stay with the times. Modern customers expect high-quality cars and customer service to match. By outsourcing a scalable automotive call center service, you can provide this—even as you grow.
Your staff are car and sales experts, not customer service pros. Let them focus on their job and outsource experienced customer service agents instead. It will make a world of difference to your customers’ experience—and your team.
Show your leads and customers that you care about them by following up and answering any questions they have. It will prevent near-conversions from slipping through the cracks and encourage customers to return the next time.