Before the COVID-19 pandemic, work from home jobs were regarded as a perk – definitely a nice-to-have, but certainly not an essential part of a professional work arrangement.
Today, remote jobs, like work from home customer service representative jobs, are an essential element of the modern workforce. Technology has bridged the gap, and health concerns have cemented the popularity and prevalence of remote working configurations.
TeleDirect was an originator of these trends. We’ve had customer service representative jobs from home for years, and our WFH call center reps provide exceptional call center support services, no matter where in the world they are!
Thanks to our robust technology, commitment to quality and ability to deploy effective, affordable call center solutions from all over the globe, TeleDirect already employs customer service representative jobs from home, and we’re always looking for work from home customer service representative jobs and roles, too!
Let’s take a look at our work from home setup – it might be perfect for your next career!
Want to Work From Home? Become One of TeleDirect’s WFH Call Center Reps!
Our WFH call center reps are the heartbeat of our call center operations. Without these customer service representative jobs from home, TeleDirect can’t provide the level of service and attention to detail that’s made us the most trusted name in business process outsourced (BPO) call center excellence.
What tasks do our WFH call center reps perform?
- Client communications – answer questions, research product info, etc.
- Escalate urgent requests
- Create, edit & manage reservations
- Assist with outbound communication, including callbacks, event registration & more
- Process assorted inbound activities (order processing, customer service, etc.)
- Deliver value & results every day for our varied client base
- And much more
Now is the perfect time to explore customer service representative jobs from home. Since mid-2020, work from home jobs have skyrocketed, and there’s no sign of slowing down. If anything, companies are looking to add even more work from home customer service representative jobs than ever before. According to a recent study, call center employment (including roles like WFH call center reps) are projected to increase nearly 50% over the next decade.
If you have some customer service background (not necessarily call center experience) and a passion for helping people, you might be the perfect candidate for our customer service representative jobs from home.
Interested in becoming our next star WFH call center rep? Apply today and enjoy all the advantages that come with work from home employment. We look forward to your application – thanks for visiting TeleDirect!
Smitha is the CEO and CFO of TeleDirect. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Smitha is a results-driven leader with a proven track record of driving profitability and growth. With over 20 years of experience in business and finance, Smitha’s expertise in developing and implementing strategic plans has led to significant improvements in customer satisfaction, employee engagement, and operational efficiency. Smitha’s expertise in financial analysis and strategic planning allows her to develop innovative solutions that balance the needs of clients, employees, and shareholders. Smitha is passionate about building strong relationships with clients and fostering a culture of excellence that empowers employees to deliver outstanding results.
