As the Director of Operations at TeleDirect, Sandra oversees the day-to-day management of one of the most trusted 24/7/365 call centers in the industry. With over 25 years of experience in operational leadership, Sandra is dedicated to streamlining processes, enhancing efficiency, and delivering superior customer experiences.

Sandra has successfully implemented innovative strategies that not only improve operational efficiency but also elevate client satisfaction. Passionate about empowering teams, Sandra fosters a culture of collaboration and continuous improvement, inspiring employees to achieve their best.