Whether you sell them, manufacture them, lease them, rent them or deal them, if you’re in the automotive business, you know that trust and communication are key. After all, choosing an automobile is more than an investment—it’s often a major life decision that involves serious consideration. Your clients need to feel reassured that they are making the best choice possible for their car or other automobiles—and the best way to do that is to offer top-notch customer service and communication. How? By working with a dedicated automotive call center service.
The Benefits of Working with an Experienced Automotive Call Center
When you introduce an auto call center to your business, you are giving both your team and customers the help they need both. Our live and automated call services are available to help customers 24/7, allowing you and your team to focus on actual jobs, all while giving your customers the attention and care they deserve.
Depending on the unique needs of your business, your automotive call center can help manage bookings and appointments, handle inbound calls, follow-up on leads and help ensure all of your clients’ most urgent needs are met with care and speed. Not only will this create a better working environment for your team and provide better customer support, it can also help your business grow. After all, great customer service and support leads to a better reputation, client retention and overall brand visibility!
Automotive Call Center Options
At TeleDirect, we offer call center solutions across the automotive industry. These include:
Dealership Call Center Services
With the help of an automotive sales call center, your dealership can stay up-to-date with all of your client needs, capture leads and see clients return for their next purchase.
Rental Call Center Services
With an automotive call center, you can seamlessly manage bookings, customer queries and offer renters 24/7 support along their journey.
Manufacturing Call Center Services
When auto manufacturers team up with a dedicated call center, they can expect a service that knows their product inside-out and is ready to share that knowledge with customers and leads alike, 24/7.
Why Choose TeleDirect for Your Auto Call Center?
At TeleDirect, we offer unmatched live and automated call center services to businesses across the automotive industry. Whether you need 24/7 coverage, customized outgoing and incoming call scripts, booking management help or dedicated lead follow-up services, we’re here to provide what you and your clients need.
Want to learn more about us and what we do? Check out our homepage for a peek at our work, or contact us today for a personalized consultation at (800)776-1081. We love a good phone call, and we can’t wait to help your business grow.