• Business Solutions

    Grow your business with our innovative Call Center, Cloud Software, Lead Generation and Customer Management solutions.

  • Cloud Software

    TeleDirect ACD is our automatic call distribution system providing a cloud-based telephony solution.

  • Telemedicine

    From enrollment assistance to member services support, we are your strategic partner for Healthcare business services.

  • Seminar Edge

    Welcome to the most professional and user-friendly reservation service you will ever experience!

  • Second Life Leads

    Our team specializes in improving conversion rates and turning cold leads into hot transfers.

  • Dedicated Plus

    Optimize workload, increase efficiency and improve customer service with a dedicated account team just for you.

  • Telesales

    Our team plays a key role in your marketing strategy to contact and qualify your leads by being cost effective and results driven.

  • Answering Service

    With online access to track your clients, don't sell your business but manage your revenue stream through us.

Inspiring Customer Contact 24/7/365

SERVICES

Telemedicine

Increase the scope of your current Telehealth program.

Take a look.

2nd Life Leads

Turn cold leads and missed calls into hot transfers.

Find out how.

Dedicated Plus

Complete workforce manage-ment for optimal efficiency .

See it in action.

Answering Service

Migrate your Answering Service business to decrease costs.

Make the Change.

FROM THE BLOG

Meet The Telesales Team

Driven, confident, and structured are just a few qualities of a great salesperson.  Having a strong, dedicated sales team can lead to positive results for your company. Are you tracking the current health of your sales team? Monitoring the standing of your sales team will help you track progres...Read More

Qualifying Your Own Lead Qualifications Team

A huge problem that many companies face is an insufficient amount of adequate lead qualifications. This can result in spending valuable time selling to the wrong or unqualified Prospects. Having the right person dealing with your lead qualifications can create qualified sales leads and relay a posit...Read More

Best Ways to Resolve a Customer Complaint

Hanging up from a customer service call while a customer is still unhappy about the conversation is the worst way to end things. Unhappy Customers can have a variety of reasons for why they are dissatisfied. They could be having a bad day, have unrealistic expectations or sometimes just have negativ...Read More

TESTIMONIALS

- Southern California Public Radio

"Over the three years that KPCC has used TeleDirect, they've proven to be responsive to our needs and sensitive to our messaging. Each drive, the service they provide just gets better and better. From the training of their call takers, to the awareness of the staff, TeleDirect gets the job done. Working with the TeleDirect team has not only been beneficial and cost effective, but very pleasant as well."

- WGVU

"I have to say that WGVU made the correct choice going with TeleDirect as our new in-bound phone service vendor. We were impressed before last Friday night, but that sealed the deal. When Buying the War aired we expected it to be a normal pledge program for us that may have a call or two straggle through to TeleDirect. We could not have been more wrong. TeleDirect took 236 calls for us in that two hour period as we were completely overwhelmed. TeleDirect never missed a beat proving that your service is worth it's weight in gold."

- Acquire Financial Marketing

"I appreciate the professionalism that your company displays. I like the fact that I can monitor my Customers results on line, this allows to me to be involved. I also like the way you break down each seminar by date with the number of attendees. Keep up the good work. I will keep them coming."